Why do large companies use mystery shoppers?
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How many times have you left a store dissatisfied with the service you received? Now think about how many times you returned to that store. Not surprisingly, many organisations are interested in the impressions you, the customer, take away from experiences with their business.
The feedback provided by mystery shoppers is often the key ingredient in business' ongoing effort to improve their standard of customer service!
If you feel you have something to contribute to the ongoing improvement of customer service and like the idea of being paid to shop, mystery shopping could be perfect for you.
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