Mystery Shopping

Mystery Shopping

Do you want to shop and directly influence the way customer service is conducted?

Would you like to be paid to shop at globally recognised brands at times that suit you? Get rewards in exchange for a little effort with Mystery Shopping!

What is Mystery Shopping?
Mystery Shopping is a program used to measure and improve the quality of the customer service provided by retail outlets. Mystery Shopping gives companies results on the performance of the customer-related functions of their business.

GAPbuster is a world leader in Mystery Shopping and has organised over 5 million mystery shops for some of the world's largest brands.

We recruit and train people like you to be a "Mystery Shopper". You then go to one of our clients' stores and act as a customer, making enquiries or legitimately shopping for products. You will then complete an online survey about your experience and are rewarded by GAPbuster with cash payments, purchase discounts, and/or reimbursements.

Why should I be a Mystery Shopper?
Many shoppers join up because they like shopping, others because they want to contribute to ongoing improved service. Others simply enjoy the flexibility GAPbuster provides.

You can work when and where you want, as much or as little as you like.

Where can I do Mystery Shopping?
GAPbuster Mystery Shopping programs are operating in over 50 countries worldwide, and will likely be operating in your local area. We represent a range of industries and can provide you with a variety of Mystery Shopping assignments. Our growing client list will ensure a versatile assignment base for you to choose from.

Can anyone be a Mystery Shopper?
GAPbuster Mystery Shopping is perfect for a range of people. The flexibility of Mystery Shopping means a job can be scheduled for a lunch break, between classes, at night, in the morning, on the weekend or between errands.

Why GAPbuster?
With so many Mystery Shopping companies to choose from, what sets GAPbuster apart from the rest? Well, we:

  • Are a global company
  • Are reliable
  • Pay you monthly
  • Have over 15 years experience

What should I avoid when choosing a Mystery Shopping Company?
Unfortunately, not all companies are as reputable as GAPbuster. There are several fraudulent companies posing as legitimate and offering lucrative Mystery Shopping jobs.

Here are some key tell-tale signs to help identify fraudulent companies:

  • If they ask you to pay upfront fees to register
  • If they claim that you will make massive profits
  • If they "guarantee" Mystery Shopping jobs
  • If they send unsolicited e-mails offering "shop for free" or "work from home" jobs

More information can be found on our Scamwatch page.

How do I become a Mystery Shopper?
The registration process takes only a few minutes. You can apply via our website by selecting Become a Mystery Shopper.
Or if you would like further information before signing up, please contact us.

Mystery Shopping FAQs

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