About Us
GAPbuster Worldwide is the world's leading customer experience
agency, operating in 53 countries with access to a team of over
470,000 independent shoppers and auditors.
The GAPbuster team is dedicated to helping our clients track and
improve customer experience levels, regularly, consistently and
cost-effectively using a range of advanced products and services to
ensure customer experience insights are accurate, current and
applicable.
At the forefront of technology, the highly-specialised,
market-leading GAPbuster products & services include:
- Mystery Shopping Data Collection and Insight Analysis
- Retail Audits
- Contact Centre Surveys
- Customer Satisfaction Surveys
- Staff Satisfaction Surveys
- Analytics
- Consulting Projects
GAPbuster clients are leading global and regional brands who,
regardless of size, receive an equally high level of service from
the GAPbuster account management teams, located in North America,
Europe (including UK) and the Asia-Pacific regions.
Dedicated to quality processes and results, GAPbuster is an ISO
certified company (ISO 9001:2000) with a stated corporate focus on
continuous improvement and environmentally sound workplace
practices.
To find out more about how we could help to improve your business
profitability, sales revenue and customers' experiences click on
any of the above links or contact us.
